Terms of service

Last updated: September 2026

Overview

These Terms of Service govern your access to and use of the website operated by The Good Gut Trading LLC ("The Good Gut", "we", "our", or "us").

By accessing or using this website, you agree to comply with these Terms of Service. If you do not agree, please discontinue use of the website.

These Terms apply to all visitors, customers and other users of our website.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services.

For the terms governing purchases, subscriptions, shipping and refunds, please refer to our Terms & Conditions, Shipping & Delivery Policy and Refund Policy.

1. Permitted use

You may use this website only for lawful purposes and in accordance with these Terms.

You agree not to:

  • use the website for any unlawful or fraudulent purpose;
  • attempt to gain unauthorised access to our systems;
  • interfere with the security or functionality of the website;
  • introduce viruses, malware or other harmful code;
  • scrape, copy or extract website content using automated tools without our written permission.

We reserve the right to suspend or terminate access to users who misuse the website.

2. Intellectual property

Unless otherwise stated, all content on this website, including but not limited to:

  • text;
  • photographs;
  • graphics;
  • logos;
  • recipes;
  • videos;
  • product names;
  • trademarks;
  • website design;
  • downloadable materials,

is owned by or licensed to The Good Gut Trading LLC and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed or used without our prior written consent.

3. User-generated content

If you submit reviews, testimonials, comments, photographs or other content through our website or social media channels, you confirm that:

  • the content is your own or you have permission to share it;
  • it does not infringe the rights of any third party;
  • it is not unlawful, offensive or misleading.

By submitting such content, you grant The Good Gut a non-exclusive, royalty-free, worldwide licence to use, reproduce, publish and display it for marketing and business purposes.

4. Third-party services

Our website uses third-party platforms and services, including Shopify, payment providers, analytics providers and other software providers.

We are not responsible for the availability, pricing or performance of third-party services beyond our reasonable control.

Links to third-party websites are provided for convenience only. We do not endorse or accept responsibility for their content or privacy practices.

5. Website availability

We aim to keep our website available at all times.

However, we do not guarantee uninterrupted access and may suspend, modify or withdraw the website or any part of it without prior notice for maintenance, updates or operational reasons.

6. Disclaimer

The information provided on this website is intended for general educational and informational purposes only.

Our products are foods and are not intended to diagnose, treat, cure or prevent any disease.

Nothing on this website constitutes medical advice. Always seek advice from your physician or another qualified healthcare professional before making significant dietary changes, particularly if you have a medical condition, are pregnant or breastfeeding, or are taking medication.

Individual results may vary.

7. Limitation of liability

To the fullest extent permitted by applicable law, The Good Gut Trading LLC shall not be liable for:

  • indirect or consequential losses;
  • loss of profits or revenue;
  • business interruption;
  • loss of data;
  • website downtime;
  • failures caused by third-party service providers;
  • events beyond our reasonable control.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

8. Privacy

Your use of this website is also governed by our Privacy Policy.

9. Changes to these Terms

We may update these Terms of Service from time to time.

The latest version will always be published on this page.

Your continued use of the website after any changes have been posted constitutes acceptance of the updated Terms.

10. Governing law

These Terms of Service are governed by the laws of the United Arab Emirates.

Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.

11. Contact us

If you have any questions regarding these Terms of Service, please contact us:

The Good Gut Trading LLC Dubai, United Arab Emirates

Email: hello@thegoodgut.ae